Frequently Asked Questions
How Can I Buy Your Products?
As YÖRTEK, we strive to provide you with access to our products in the easiest and most accessible way. We are working to meet your needs in the best way and offer a comfortable shopping experience. You can easily reach our products by contacting us.
What is your Return and Exchange Policy?
As YÖRTEK, we constantly strive to produce and deliver the highest quality products possible to you. We care about customer feedback and use this feedback as our guide on our journey to excellence. However, if you are not satisfied with our products for any reason, you can return or exchange the product with its original packaging. For returns or exchanges, please contact our customer support team.
What is your delivery time?
As YÖRTEK, we work to deliver products to our customers as quickly as possible. Delivery time may vary depending on the content of your order and your delivery address. Generally, shipping of your products begins within 1-3 business days of receiving your order.
Some products may be custom made or customized and the delivery time for such products may be longer. For more information about custom orders, please contact our customer support team.
Which Regions Do You Ship To?
We Ship to All Regions!
As YÖRTEK, we work to provide our customers with the widest access to our products. When you place an order, you can be sure that you can receive our products safely, regardless of the region you are in.
We are here to meet every need of our customers and ensure their satisfaction. Please contact us for more information about shipping or to discuss a special delivery request.
What is the Minimum Order Quantity?
As YÖRTEK, we care about offering flexibility to our customers. Therefore, we do not set a minimum order quantity. You can order the single item you need or order a larger quantity. We are here to offer you the best service and are happy to meet every request regardless of the quantity of your orders.
I Can't Find the Product I'm Looking For What Should I Do?
If you cannot find the product you need on our site, please let us know. As YÖRTEK, we continue our commitment to offer a wide range of products to our customers. You can request that we add the product you need to our inventory. We will evaluate your request as soon as possible and strive to deliver it to you within appropriate deadlines.